Privacy Policy

1 Introduction

HabitaLink ("we", "our") operates the HabitaLink mobile app and web platform. We are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.

2 Information We Collect

• person Registration Information: Full name, email address, phone number, and unit number (house or apartment).
• photo_camera User Content: Photos uploaded for maintenance reports, messages sent through chat with the board, and community forum posts (if applicable).
• devices Device Information: Technical data such as device model, OS version, and crash logs to improve app stability.

3 Use of Information

• verified_user Verify your identity as a legitimate condominium resident.
• build Process and follow up on your maintenance requests.
• notifications Send important notifications (circulars, billing notices, events).
• forum Facilitate official communication between residents and administration.

4 Information Sharing

• groups With Your Administration: Your information (name, unit, reports) is accessible to your community Administration and HOA Board for operational purposes.
• cloud Third Parties: We do not sell or rent your personal data to external advertisers. We only share data with technology infrastructure providers (e.g., cloud servers) required to keep the app online.

5 Device Permissions

• photo_camera Camera and Gallery: To attach photos in maintenance reports.
• notifications Notifications: To notify you about administration responses or urgent announcements.

You can revoke these permissions at any time in your phone settings, although this may limit app functionality.

6 Data Security

We implement industry-standard security measures (such as SSL/TLS encryption in transit) to protect your information from unauthorized access.

7 Data Retention and Deletion

• hourglass_empty Retention: We retain your data while your account is active and you reside in the associated condominium.
• delete Deletion Request: According to Apple and Google requirements, you have the right to request deletion of your account and data.
• mail How to request it: You can request account deletion by sending an email to or through the "Delete my account" option in the app settings menu (if that option is technically available).

*Note: Certain operational data (such as financial records or property maintenance history) may be retained by community administration for legal or administrative obligations, even after your user account is closed.

8 Changes to this Policy

We may update this policy from time to time. We will notify you of any significant changes through the app or by email.

9 Contact

If you have questions about your privacy, contact us at: